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The git notes are still not visible in Jira. What should I do?

Perform a Reset + Reindex of the selected repository via Git Repositories of the Git add-on. If the issue still persist, see article, How do […]

How to create the support zip file?

Note Jira Cloud does not have the Support Zip feature. (The old video is removed. Updated Video guide coming soon) […]

Commits are not showing right away. Can they show up faster?

Commits won’t appear immediately since synchronization is implemented as background job (GitRevisionIndexerJob).  You can reduce the job delay down to 1 […]

We use GitBlit without SSH keys and use only HTTPS instead. Does Git Integration for Jira app support this?

Yes. The Git Integration for Jira app definitely supports GitBlit via HTTPS authentication.  Use the Connect to Git Repository wizard to connect […]

Is this safe? Will it cause trouble?

It is a safe and well-tested plugin. We test this on huge Git repositories in large Jira instances. Over 5000 organizations […]

How to obtain the correct Jira user name?

From your Jira dashboard menu, go to JIRA Administration ➜ System. On the sidebar, click System Info. Look for the User Name row in […]

Can the app be configured to handle or scan multiple keys for one project? How is this supposed to work?

Yes – the Git Integration for Jira app supports multiple Jira issue keys in a multiple-line commit message. For more […]

After upgrading Jira from 4.1.1 to 5.2.9, I get some errors “Folder … FORNEOnlineSolver git doesn’t exist”. Where can I set the path correctly? Is there any properties file?

Please visit Git Integration for Jira app config and check Git Repositories tab (Jira dashboard menu Git ➜ Manage repositories […]

The git commits are not showing on the Jira Activity Stream. Why?

Only the commits that are linked to Jira issues will show on the Jira Activity Stream (not all commits in […]

Are passphrases supported on SSH keys?

Passphrases are now supported since v2.x.x of the Git Integration for Jira app.

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