Git Integration for Jira Cloud Documentation

Known Performance Limitations

Git Integration for Jira Cloud runs on AWS instances and has fewer configuration options compared to a self-hosted Jira/GIJ instance. This document details soft limits beyond which some customers experience performance issues.

The thresholds below are guidelines rather than hard limits. In most cases, you can exceed these limits, but depending on severity, this could lead to degraded performance or halted operation. If you experience issues due to exceeding these limits, our support team will suggest alternative configurations, but we cannot guarantee performance or operation when limits are breached.

 

Git Tags

Limit Possible Issues
>2,000 Slow indexing

 

Total Repositories in an Integration

Limit Possible Issues
>2,000 Slow indexing
Rate limit errors when retrieving PR/Builds/Deployments data during indexing
Long loading times or timeout errors when loading development data

 

Individual Repository Size

Limit Possible Issues
>2 GB Extended indexing time
Rate limit errors when retrieving PR/Builds/Deployments data during indexing
Long loading times or timeout errors when loading development data

 

Individual File Size in a Repository

This is a hard limit due to a restriction in an internal component used by Git Integration for Jira. If the file size limit is exceeded, the repository cannot be indexed.

See Max Object Error for further details.

Limit Possible Issues
>2 GB Repository will not clone or index

 

Number of Branches in a Repository

Limit Possible Issues
>2,000 Slow indexing
Rate limit errors when retrieving PR/Builds/Deployments data during indexing
Long loading times or timeout errors when loading development data

 

Number of Pull/Merge Requests

Limit Possible Issues
>2,000 Slow indexing
Rate limit errors when retrieving PR/Builds/Deployments data during indexing
Long loading times or timeout errors when loading development data

 

Number of Builds and/or Deployments

Limit Possible Issues
>2,000 Slow indexing
Rate limit errors when retrieving PR/Builds/Deployments data during indexing
Long loading times or timeout errors when loading development data

 

Last updated: December 2025

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