Git Integration for Jira Self-Managed (Data Center/Server) Documentation

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Why don’t I see the Create Branch or Pull Request features?

Problem

Users cannot see the Create branch or Create Pull/Merge Request actions in the Jira issue sidebar.


Solution

The Create branch and Create Pull/Merge Requests features are enabled by connecting to one of the Add new (Auto-Connect) integrations.

  1. Navigate to the Manage Git repositories screen 
  2. Select one of the Add new (Auto-Connect) options (GitHub, GitLab, etc)
  3. Complete the integration connection wizard steps

See integration guides for each Auto-Connect option.

The regular Git integration option does not offer the Create branch and Create pull/merge request features.


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If you still have a question – reach out to our Support Desk or email us at [email protected].

 

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