Git Integration for Jira Self-Managed (Data Center/Server) Documentation

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Pull request index error — org.json.JSONException

Problem

Pull requests (or merge requests in GitLab) do not index and the pull request index (pullreqsIndexInfo.json inside jira/home/caches/indexes/plugins/jira-git-pull-requests) is broken.

Example locations:

jira/home/caches/indexes/plugins/jira-git-pull-requests/2/pullreqs/pullreqsIndexInfo.json

jira/home/caches/indexes/plugins/jira-git-pull-requests/3/pullreqs/pullreqsIndexInfo.json

Diagnosis

Jira admins will see a message similar to the one below in the Jira /application-logs/atlassian-jira.log:

2018/01/16 22:30:20 Can't do reindex of merge requests java.io.IOException: Can't do reindex of merge requests
    at com.xiplink.jira.git.revisions.PullRequestIndexManagerImpl.pullRequestException(PullRequestIndexManagerImpl.java:157)
    at com.xiplink.jira.git.revisions.PullRequestIndexManagerImpl.updatePullReqIndex(PullRequestIndexManagerImpl.java:151)
    at com.xiplink.jira.git.revisions.GitPluginIndexManagerImpl.updateIndexImpl(GitPluginIndexManagerImpl.java:409)
    at com.xiplink.jira.git.revisions.GitPluginIndexManagerImpl.updateIndex(GitPluginIndexManagerImpl.java:431)
    at com.xiplink.jira.git.revisions.RevisionIndexerImpl$1.doRun(RevisionIndexerImpl.java:300)
    at com.xiplink.jira.git.revisions.RevisionIndexerImpl$QueueEntry.run(RevisionIndexerImpl.java:123)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]
    at org.json.JSONTokener.syntaxError(JSONTokener.java:433)
    at org.json.JSONObject.<init>(JSONObject.java:194)
    at org.json.JSONObject.<init>(JSONObject.java:321)
    at com.bigbrassband.common.indexer.PullreqIndexer.indexPullRequests(PullreqIndexer.java:60)
    at com.xiplink.jira.git.revisions.PullRequestIndexManagerImpl.updatePullReqIndex(PullRequestIndexManagerImpl.java:149)
    ... 9 more

Solutions

This issue should be resolved in v3.5.0.2+. If similar issue is found in later versions, please contact us at gijsupport@bigbrassband.com.

  1. Verify that the Git Integration for Jira app does not have a reindex process in progress.

  2. Disable the Git Integration for Jira app in Jira Administration ➜ Manage apps.

  3. Remove the folder /jira/home/caches/indexes/plugins/jira-git-pull-requests/ from the file system.

  4. Enable the Git Integration for Jira app in Jira Administration ➜ Manage apps.

  5. Start a reindex of the Git Integration for Jira app.

 

Resolution

jira/home/caches/indexes/plugins/jira-git-pull-requests/ will be recreated.

Contact Us
If you still have a question – reach out to our Support Desk or email us at gijsupport@bigbrassband.com.

 

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