Git Integration for Jira Self-Managed (Data Center/Server) Documentation

Contact Support

Unexpected exception parsing XML document from URL error in log

Problem

After Jira installation or configuration changes – the following errors appear. The Git Integration for Jira app may not enable.

Diagnosis

Jira admins will see a message similar to the one below in the Jira log: /application-logs/atlassian-jira.log due to a plugin cache corruption.

Error

2020-06-18 11:26:38,203 ThreadPoolAsyncTaskExecutor::Thread 31 ERROR dwall 686x89952x1 11eu4cp 192.168.4.155 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.xiplink.jira.git.jira_git_plugin], unsatisfied dependencies: none
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://280.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:336)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:304)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:187)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:223)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:194)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:171)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:141)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:133)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:619)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:239)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: The bundle is uninstalled.
at org.apache.felix.framework.Felix.getBundleResources(Felix.java:1706)
at org.apache.felix.framework.BundleImpl.getResources(BundleImpl.java:689)
at org.eclipse.gemini.blueprint.util.BundleDelegatingClassLoader.getResources(BundleDelegatingClassLoader.java:186)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadAllProperties(PropertiesLoaderUtils.java:178)
at org.springframework.beans.factory.xml.DefaultNamespaceHandlerResolver.getHandlerMappings(DefaultNamespaceHandlerResolver.java:164)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:77)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:209)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.LazyBundleRegistry.apply(LazyBundleRegistry.java:159)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.resolve(NamespacePlugins.java:169)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.gemini.blueprint.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:106)
at com.sun.proxy.$Proxy614.resolve(Unknown Source)
at org.eclipse.gemini.blueprint.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:55)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1361)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1352)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.parseBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:178)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.doRegisterBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:148)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:98)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:508)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:392)
... 20 more

Cause

The Jira plugins cache might be corrupted. You may need to clear the plugins cache.

Solution

  1. Stop Jira.

  2. Delete the following directories:

    • JIRA_HOME/plugins/.bundled-plugins

    • JIRA_HOME/plugins/.osgi-plugins

  3. Start Jira.

For more information – see this Atlassian Community article: UPM: Unexpected exception parsing XML document from URL

Contact Us
If you still have a question – reach out to our Support Desk or email us at gijsupport@gitkraken.com.

 

More articles about troubleshooting, workarounds and solutions

Why I am getting the error, “git-upload-pack not permitted”?

Avoid OutOfMemory exceptions by configuring or memory allocation with Jira to accommodate large repositories

Cannot auto-deploy some tracked repositories: Specified origin is incorrect or not supported

Connection Reset when Accessing the Database

"Dangerous use of multiple connections" error on local database

Duplicate entry 0 for key PRIMARY exceptions in log

Error while reindexing – Java heap space / Object too large, rejecting the pack

Gitolite integration: Why the Git integration app not see the master branch?

Health Check: Database Collation

Indexing error – Too many open files

Installation fails when installing manually

Jira index error: IndexNotFoundException: no segments* file found

Malformed input or input contains unmappable characters

Personal access token failing Azure DevOps integration with Not Authorized error

Problems with shared home on Azure Storage

Pull request index error: org.json.JSONException

Repositories missing from Azure DevOps integration

"Service proxy has been destroyed" exceptions in log

SQLException ‘Incorrect string value’ in merge requests

SSH key file format is invalid

TFS – Not authorized exception when Jira works thru proxy

Unexpected exception parsing XML document from URL error in log (this page)

Why don’t I see the Create Branch or Pull Request features?

Have feedback about this article? Did we miss something? Let us know!
On this page