Problem
Technical error reported from the git client:
org.eclipse.jgit.errors.TransportException
http://127.0.0.1:8080/tfs/DefaultCollection/_git/console-app/: not authorized
Attempt to connect to the Git server failed. This may be because of invalid username and password or may be because of a network error.
Diagnosis
The above error is similar to “service=git-upload pack not found” type errors and happens when the credentials being used by the Git Integration app don’t have access to clone the specified Git repositories. There’s the possibility to see the repositories from the TFS API (they are actually listed) but unable to access them via the Git protocol.
Solution
If you are using proxy, configure your Jira with the following parameter format:
Dhttp.proxyHost=<your-proxy-host>
Dhttps.proxyHost=<your-proxy-host>
Dhttp.proxyPort=<your-proxy-port>
Dhttps.proxyPort=<your-proxy-port>
Dhttp.proxyUser=*****
Dhttps.proxyUser=*****
Dhttp.proxyPassword=*****
Dhttps.proxyPassword=*****
Dhttp.nonProxyHosts=*.some.mask|localhost|1.1.1.1<someIP>
Dhttps.nonProxyHosts=*.some.mask|localhost|1.1.1.1<someIP>
Enter <your-git-server-host>
to nonProxyHosts
entries.
Usually, the nonProxyHosts are the list of servers that the JVM should not send through the proxy. This is because they are in the same data center and a private address.
Wildcards are supported:
-Dhttp.nonProxyHosts=*.git.server.host
-Dhttps.nonProxyHosts=*.git.server.host
Or instead, use pipe and quotes for multiple hosts:
-Dhttp.nonProxyHosts="your.git.server.host1|your.git.server.host2"
-Dhttps.nonProxyHosts="your.git.server.host1|your.git.server.host2"
If you still have a question – reach out to our Support Desk or email us at [email protected].
More articles about troubleshooting, workarounds and solutions
Why I am getting the error, “git-upload-pack not permitted”?
Cannot auto-deploy some tracked repositories: Specified origin is incorrect or not supported
Connection Reset when Accessing the Database
“Dangerous use of multiple connections” error on local database
Duplicate entry 0 for key PRIMARY exceptions in log
Error while reindexing – Java heap space / Object too large, rejecting the pack
Error creating git branches and also using NFS
Fix performance issues for nested cloned repositories with enabled Git Service Permissions mode
Fixing reindex issues using Indexing Queue Viewer
Gitolite integration: Why the Git integration app not see the master branch?
Health Check: Database Collation
Indexing error – Too many open files
Installation fails when installing manually
Jira index error: IndexNotFoundException: no segments* file found
Malformed input or input contains unmappable characters
Personal access token failing Azure DevOps integration with Not Authorized error
Problems with shared home on Azure Storage
Pull request index error: org.json.JSONException
Repositories missing from Azure DevOps integration
“Service proxy has been destroyed” exceptions in log
SQLException ‘Incorrect string value’ in merge requests
SSH key file format is invalid
TFS – Not authorized exception when Jira works thru proxy (this page)
Unexpected exception parsing XML document from URL error in log
Why don’t I see the Create Branch or Pull Request features?
Your token has not been granted the required scopes
When a GIJ license expires, it shows up as a session error to the user