This page contains a list of troubleshooting articles, workarounds and solutions to common issues while using Git Integration for Jira Server/Data Center app.
REPOSITORY / INTEGRATION
Why I am getting the error, “git-upload-pack not permitted”?
When a GIJ license expires, it shows up as a session error to the user
Cannot auto-deploy some tracked repositories: Specified origin is incorrect or not supported
Gitolite integration: Why the Git integration app not see the master branch?
TFS – Not authorized exception when Jira works thru proxy
Installation fails when installing manually
Personal access token failing Azure DevOps integration with Not Authorized error
Repositories missing from Azure DevOps integration
“Service proxy has been destroyed” exceptions in log
Pull request index error: org.json.JSONException
Why don’t I see the Create Branch or Pull Request features?
Fix performance issues for nested cloned repsitories with enabled Secure Mode
Your token has not been granted the required scopes
MEMORY
Error while reindexing – Java heap space / Object too large, rejecting the pack
STORAGE
Error creating git branches and also using NFS
Connection Reset when Accessing the Database
“Dangerous use of multiple connections” error on local database
Duplicate entry 0 for key PRIMARY exceptions in log
Health Check: Database Collation
SQLException ‘Incorrect string value’ in merge requests
Problems with shared home on Azure Storage
INDEXING
Fixing reindex issues using Indexing Queue Viewer
Indexing error – Too many open files
Jira index error: IndexNotFoundException: no segments* file found
OTHERS
Malformed input or input contains unmappable characters
SSH key file format is invalid
Unexpected exception parsing XML document from URL error in log
edDSA provider not supported WARN in logs
