Unexpected exception parsing XML document from URL error in log

Problem

After Jira installation or configuration changes – the following errors appear. The Git Integration for Jira app may not enable.

Diagnosis

Jira admins will see a message similar to the one below in the Jira log: /application-logs/atlassian-jira.log due to a plugin cache corruption.

Error:

2020-06-18 11:26:38,203 ThreadPoolAsyncTaskExecutor::Thread 31 ERROR dwall 686x89952x1 11eu4cp 192.168.4.155 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.xiplink.jira.git.jira_git_plugin], unsatisfied dependencies: none
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://280.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:336)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:304)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:187)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:223)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:194)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:171)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:141)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:133)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:619)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:239)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: The bundle is uninstalled.
at org.apache.felix.framework.Felix.getBundleResources(Felix.java:1706)
at org.apache.felix.framework.BundleImpl.getResources(BundleImpl.java:689)
at org.eclipse.gemini.blueprint.util.BundleDelegatingClassLoader.getResources(BundleDelegatingClassLoader.java:186)
at org.springframework.core.io.support.PropertiesLoaderUtils.loadAllProperties(PropertiesLoaderUtils.java:178)
at org.springframework.beans.factory.xml.DefaultNamespaceHandlerResolver.getHandlerMappings(DefaultNamespaceHandlerResolver.java:164)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$Plugin.resolve(NamespacePlugins.java:77)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:209)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins$5.operate(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.LazyBundleRegistry.apply(LazyBundleRegistry.java:159)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.doResolve(NamespacePlugins.java:205)
at org.eclipse.gemini.blueprint.extender.internal.support.NamespacePlugins.resolve(NamespacePlugins.java:169)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.gemini.blueprint.context.support.TrackingUtil$OsgiServiceHandler.invoke(TrackingUtil.java:106)
at com.sun.proxy.$Proxy614.resolve(Unknown Source)
at org.eclipse.gemini.blueprint.context.support.DelegatedNamespaceHandlerResolver.resolve(DelegatedNamespaceHandlerResolver.java:55)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1361)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1352)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.parseBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:178)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.doRegisterBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:148)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:98)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:508)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:392)
... 20 more

Cause

The Jira plugins cache might be corrupted. You may need to clear the plugins cache.

Solution

1. Stop Jira.

2. Delete the following directories:

   • JIRA_HOME/plugins/.bundled-plugins

   • JIRA_HOME/plugins/.osgi-plugins

3. Start Jira.

For more information – see this Atlassian Community article: UPM: Unexpected exception parsing XML document from URL

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